Great customer service, I accidentally shipped to the wrong address, emailed customer service and got a reply right away and got it fixed. Fast shipping. Order was accurate and hardware was great quality. Nice options for packaging too. Will definitely use it again!

I liked the products I received the first time and how quickly they came so I made another order. Before I received the second order I went online to make a third order and saw my order’s delivery date got pushed back another couple weeks. This new delivery date, if it shows up this time, is 22 days after I ordered. Originally it was supposed to show up 9 days after I ordered, which I was totally cool with even though they say the delivery timeframe is 2-5 days. I contacted customer service to see if they could expedite shipping on my new order but they wanted to charge me something like $60. They also made some excuses in their response blaming the shipper, the holidays and saying their shipping times are not guaranteed. They gave me a 10% off coupon for my next order but I’m still on the fence about whether I’ll be back. I always disliked remedies like that, “oh sorry we can’t help you this time but next time we got you!” Good customer service should immediately remedy the situation not make a promise to do better in the future. Update: The response from owner to this review reiterates everything I mentioned in my own review but shifts blame to the shipper. Just for reference, I recently reached out to another company that makes my labels about an order not being received and they immediately sent me a new order, no questions, no excuses, no coupons for me to spend more money. I’ve also noticed how this company picks and chooses the reviews they respond to which shows that consistency is not a priority. And FYI to the owner felt the need to re-explain how shipping works to me, I’m at the post shipping orders 5-6 days a week so I know how it works. You can continue to shift blame but in the end the responsibility is yours because I bought it from you. I had given y’all a 3 star review cause I liked the products, even with the mediocre service, but now I know where we stand. And for future reference don’t ask someone to leave you a review then try justifying your actions in response to their review.

Awesome prices, good quick delivery. It's hard to find 1 ml carts at good prices. Only problem for me is having to buy in bulk. I'll have carts for years to come.

I purchase on a regular basis several different products and I am very Happy with Everything I have purchased so far. Gold .5ml carts 10/10 , vape pen bags 9/10 could be .25inch bigger, black slide drawer cart boxes 10/10, just ordered some of the New Green slide disposables and I expect they will be worthy of a high review as well. The customer service is 10/10 in my book as well 😁 Although I use a different disposable pen, I prefer your packaging over the rest.

I would give 5 stars but this leaves room for improvement, I've ordered 3-4 boxes of empty disposable hardware overall from this company (about 200 carts) out of 200 units maybe 6 of them were defective. Needs my quality assurance but overall great disposables for the price.