Selling knockoff geek bar vapes, labeled “geek pro ultra x” definitely lower quality but at the same cost. Won’t buy from here again. Update: After a response from the shops management I was incorrect to call these knock offs. When I originally walked into the shop I asked if they carried any geek bar vapes and was shown the shelf with these “Geek pros”. I assumed I would be shown the product I had asked for and not a product with deceitful packaging purposely made to look like a different brand. While also costing as much as the superior original product. Beware and make sure to double check your product before purchasing. Also this geek pro sucks and was way overpriced for what I got at 40+ dollars.

Have definitely had pleasant experiences before ! But today was a ridiculous one and I won’t be coming back here unfortunately. I bought a rechargeable vape and it tasted burnt, i wasn’t even given a receipt because the machine was out of paper. The taste of the vape is as if it has absolutely no juice in it, it literally tasted like poison but regardless I charged the vape incase that was the issue and it would not charge because it’s clearly out of juice or never had it to begin with , which yes this happens but any time I’ve had this issue before it would easily be replaced. This time I go to get it exchanged and try the new one in front of the worker and the smoke made me gag it was another burnt and unusable vape. I even told the guy to plug it in and see that it isn’t going to work at all , he plugs it in and just tells me there is nothing he can do. Which there should be a better system for if a certain vape is clearly garbage and has no juice in it, god forbid somebody bought the same one and accepted that product thinking it’s an actual full vape and kept inhaling what is essentially just metal without any of the juice in there . I asked if there is anything else I can have it exchanged for and apparently it has to be the same product, which he saw wasn’t possible as the next one was exactly the same . I was extremely polite and asked what at all can he do because I just basically spent money on nothing, I gave both of the trash vapes back so the store gains money while I lose it for nothing. He wouldn’t even give me a cheaper item as an alternative nor a refund! . And on top of all this the guy was clearly high, I saw him with his weed pen as I entered and he didn’t make any sense with whatever it is he was trying to explain was the “policy”. This is honestly so sad because even though there’s always random people that work here, they are always helpful and actually care besides clearly this time. I just don’t understand how nothing could be done for the money I just spent. Won’t be coming back here unfortunately and I’d think twice before spending any of your money here. EDIT: Firstly, I was not offered the opportunity to test the vape before leaving the store. If that had been the case, I would have definitely taken that chance to avoid the situation I encountered. I have always been able to exchange faulty products in the past, even without testing them in-store, so it seems there may be inconsistencies in your policies that need addressing. Secondly, my complaint was not about the flavor. The vape I purchased had no nicotine juice, without the juice it’s empty and has a metallic taste that is hazardous to inhale. It’s concerning to suggest that I should accept a defective product simply because I “didn’t like the taste” when the taste should’ve been “triple berry ice” and it was not, (I’ve had a bunch of vapes with that flavor and know when a vape is simply dead with no juice). When I asked for an exchange, I was given the same kind same flavor and it was faulty, so I asked if it was possible to be given a different flavor from that same company so that I can leave with a working vape as I had paid for and so it can adhere to the “policy” of receiving the same kind of vape. Ultimately nothing was resolved so I’m not sure how I was given an “exchange”. What’s more frustrating is that I ended up leaving your store having to experience two faulty products, both of which I had to take puffs from in order to determine they were defective. Instead of receiving the vape I paid for, I was left inhaling the disgusting metallic smoke from these defective devices. I basically helped your store by removing two faulty products from your shelves while losing my money in the process. I appreciate that the employee was trying to assist, but I left the store giving back two defective vapes and no resolution. I hope you can understand my frustration and consider reviewing your policies and training to ensure that future customers do not have similar experiences. Thank you for your attention to this matter.

They are false advertising. I went there on May 9th at around 5:15 pm. The signs for the LD cigarette's said $6.08 inside and outside but the rude guy at the counter charged me $7.21. I asked to speak to the manager and he said that he didn't know who was the owner, manager or his boss were or when I could talk to them about it. The guy at the store was obnoxious and rude to me wen I spoke to him. I will Not be going back there and I advise everyone avoid this store. It is a shame that my local store is run so poorly

I’ve been here many times, the staff is extremely polite

Awesome shop with lots of options and friendly employees (I personally interacted with Chris. He's the man). They've got tons of accessories like backpacks and fun signs and even one of a kind peices by local artists. Will definitely be returning!