Dear Management at Joe's, I am writing to formally report an incident regarding the poor customer service I received at your drive-through location on March 19th, 2026, at approximately 7:58 PM. Despite having a stressful arrival after hitting a pothole outside your establishment, I maintained a positive and polite attitude when I reached the window. However, I was greeted by a staff member with a very high, rude tone. When I asked questions regarding the prices of certain items, she remained nasty and ultimately slammed the drive-through window in my face. As a customer, I believe it is important to be met with kindness and professionalism. The service I experienced this evening was unacceptable and left a very poor first impression of your business. I hope you will address this matter with your team to ensure that future customers are treated with the respect and courtesy they deserve. Regards, Robert Kelley

Quick stop. Employees are knowledgeable and fast. Happy with the service from this store.

Staff was very courteous and great attitude...

I can go in and as soon as the see me they ask what flavor I would like cause they know what I get every week. They are truly a good team of people down there

drive thru is so convenient