Fantastic products and excellent customer service! Would highly recommend giving this local shop a try! Just as a heads up, it is a cash-only business. They do have an ATM located inside the store to accommodate you if you're a card-heavy individual.

Shane is the nicest and most informative manager at Mad Hatter. You can tell he has a wide range of knowledge for the products the tea shop sells. Will be coming back for sure!

If you are African American, do not shop here! You are not welcomed—at least that’s what I experienced tonight. I found this place after a quick Google search, seeing it was only a 4-minute drive from my home. Ironically, this business has a sign behind the cash register that reads, "Leave us a 5-star review on Google." Upon entering at 7:30 PM on a Wednesday night, I was greeted (if you can even call it that) by a very unenthusiastic and unconcerned individual behind the register. While I was initially pleased to see the supplements and herbal displays, things quickly went downhill. When I inquired about a product, the worker responded in a condescending and repulsive manner. To make matters worse, this person had an incredibly smartass attitude and showed no interest in answering my questions. It felt like they couldn't care less about providing help or even basic courtesy. It’s disheartening to experience this kind of treatment, especially in 2024. It’s sad and infuriating that businesses like this still fail to provide respect and equality to all their customers. I hope management recognizes the need for proper training in customer service and cultural sensitivity—because this behavior is unacceptable. Until then, I strongly urge others to take their business elsewhere.

I’ve loved this place for a long time. But they have upped their game with delta 8. Jay was the most caring and sweetest and it was a pleasure chatting with him. He genuinely cares about your well being. I am a customer for life thank you for having a safe haven to go to with quality goods and knowledgeable staff

Had an awesome experience ordering from Mad Hatters. Their Assistant Operations Manager, Tyler was super knowledgeable and helped answer all of my questions. He even offered me free samples to try. Highly recommend and will definitely be back