The woman working the counter is incredibly rude. I have been in a few times now. there is a young girl that works sometimes that is very nice. I am speaking of the woman that works the counter. She seems annoyed when I ask simple questions about their products. I don’t believe she has the right personality for customer service. you could try smiling at least once while you are talking to a customer, or at least try and have a conversation with a customer instead of just trying to get them out. I was happy that there is a vape shop within walking distance of my new house, but because of the encounters I have had, I am going to have to drive to the other shop There is another vape shop with more products about 200 Yards away. They have a better selection and the people there are very nice and will happily answer your questions but parking is more difficult.
Reviews
Excellent service! Kirsten does a wonderful job helping me when I come in the store and always has my coils in stock Staff is always friendly and knowledgeable
10/10 place to shop! The staff is very friendly and I always feel welcomed by them. I know I can always go in there any time and the girls behind the counter will be able to help find what I’m looking for.
So grateful to have found such an affordable and friendly place to patronize! The two young women I see the most are always so kind and accommodating. My past brain surgery has created frequent migraines and this place has been amazing for pain management without breaking the bank! Thanks yall!
Great place and the staff are very knowledgeable. They always have everything I need . I always enjoy the seeing the pupper he truly is a good boy . Great job guys.
Oakwood Botanicals
339 Independence Sq, Franklin, TN 37064





