Great experience at Vape City! The tall red-headed guy who helped me was absolutely awesome. Super knowledgeable, friendly, and went above and beyond to answer my questions and help me find exactly what I needed. Honestly, he made the whole visit worth it. Vape City is lucky to have him on staff. 5 stars! ⭐⭐⭐⭐⭐

Stopped by and had a good experience, staff was friendly. I don't know his name but he's got red hair, he was cool and seemed really knowledgeable about all the products and answering all my questions , store was neat, never been there before but I will definitely be back

Will be buying online. Went to get Lost Mary pod refills and it was $57 for 2. When the pod and battery are $68for 2. That’s with the buy 2 get them half off. Found online for 13.99 each 2 pod pack. Talk about price gouging. I won’t be back.

Very limited selection on kratom and prices on everything are way over inflated. I was shocked. Also, the guys are lacking in customer service. They’re not rude or anything, they’re just not friendly, courteous and helpful. Could be the 💨🤷🏼‍♂️

I enjoy going to Vape City stores because of their point system, variety of items, and the fact that they have multiple locations in different cities. I was visiting Corpus and made a large purchase at the Saratoga location, which meant a whole lot of points would go to my account. I suppose there was an issue with the system because when I came back home to use some points in SA, they were not added to my account. I called the Saratoga Vape City to inquire about the situation, and was told it would be a couple of days to investigate. I called again after about a week and spoke to Jenn, she was friendly and patient with listening to me explain the situation all over again. She ensured me since it was now on her radar she would look into it. I ended up getting a call after almost losing hope but her happy spirit was felt through the phone as she told me it was handled and my account was good to go with my points. Jenn provided such great customer service by following through on her word! She definitely made my day and has kept me as a loyal customer.