The customer service is always the best that’s never a problem I have been coming here for about 3 years and everyone is always great from the morning crew to the night crew , I have however noticed the decline in keeping the incense along with other items stocked which is no fault of the employees but it used to be a woman who worked there who knew I loved the king cake smell and would go the extra mile to bring them from the other location …I did have the pleasure of seeing the manager a few weeks ago and he stated that he would be restocking soon but still nothing , strangely I was able to go to the location on Lemmon and find what I was looking for , so many selections of incense I was so confused how 1 store could be fully stocked while the other lacked. It’s really inconvenient to have to go to 2 stores when it’s so many smoke shops in the area that have exactly what I’m looking for despite this I have continued to shop at this location because I enjoy the workers and the Cbd dog treat but at this point it might be time to reconsider 😔

Really cool and honest people, Joey was knowledgeable in helping me make the best decision for getting back into vaping. Highly recommended. (update) the tank that came with the kit was defective by leaking constantly, I called back and they advised me to change the coil which I did. The tank still leaked and I went back to the the store, they changed it out with a better tank. I'm still a happy customer, Joey was reasonable and very helpful with the process. Thank you

DO NOT RECOMMEND! -5 Stars! Customer service skills here are absolute trash! Rude manager and employee. Was only one of each on site at this location as they have a "now hiring" sign on front of door. I came in this store in a lovely mood and left mad as ever. They are rude more so the manager than his one and only worker . All I wanted was a coil but they didn't appreciate my comments on their hemp items and so became rude towards me. Find another shop! (DO NOT REPLY)

Julian and Zach provided outstanding customer service! They turned what could have been a stressful situation into a very positive experience. Both were professional, patient, and genuinely helpful. I will only deal with the two of them from now on. Highly recommend! I drive pretty far to come get what I need . For reference go during the morning shift until 3pm !

I had the pleasure of shopping with Julian this morning. He’s always upbeat, energetic, and very knowledgeable. I’ve been coming here for a while just to shop with him because he always makes me feel welcome. Overall, it was a great experience. Thank you, Julian!