I visited this store, and the sales associate sold me a vape for $27. Unfortunately, it only functioned for approximately 15 minutes before ceasing to work. I was informed that the battery is not available for separate purchase. It appears I was sold a "refill" for a component I did not possess, which feels like a complete waste and a deceptive practice. I subsequently stopped at another establishment, where I was also informed that the batteries are not sold separately.

Have never left a review ever on any business but so boggled by the service I have to. First off the lone girl in the business on North Beach St. could barely speak English, much less be helpful. I was looking for the smok RPM 85 but she had zero clue what I was talking about. The smok fortis was priced well so I bought it. Immediately after looking in the bag, I noticed she put the actual vape in the bag, not the actual product in a box. When I asked if I could have the box she stated it was an open unit (failed to mention this before). So I paid for a vape with no charging cable or battery LOL. As she could barely speak English, I decided not to press the issue. I’ll just talk with my wallet. I will never come back here as it was the worst service I’ve received from a service in quite some time out of any business. Here’s hoping the vape actually works. Cloud 9 I would seriously consider whom you have running your stores. That was a beyond terrible experience.

Great people! Always very helpful and friendly. They will continue to get my business. Definitely recommend!

This place and the people that work here are AMAZING. Best customer service I’ve had at a shop. Best prices too and I’ve been to every vape store in this area. Andy provides some of the best customer service I’ve experienced! Thank yall so much, you’ve gained a life long customer.

very clean and organized. they have a wide variety of everything. their glass pieces are very affordable which I like. Zoey the cashier was incredibly helpful and sweet. she had answers to all my many questions. would recommend