Reviews

4.9(577 reviews)
Ndai Dunn★★★★★

One of the best smoke shops I’ve ever been to in Houston literally, the only smoke shop I ever go to. Moe is one of the best sales reps literally knows his stuff . Please go see him he’ll get you anything you need.

Alisha Jessa★☆☆☆☆

I had a pretty disappointing experience here unfortunately. I just moved to the area and I’m looking for a new smoke shop. The Bahama mama by my old place used to do specials on flower- $35 for 7gs. When I came in, I asked the young lady if they had any specials and she said no and so I asked if they had anything similar in pricing to $35 for 7 g. And she told me that the cheapest 7 g they had was $40. So I said that was fine and I purchased it and I left. When I got home and I opened the jar, it Didn’t look like 7 g, so I started looking all around the package and realized it was 3.5 g. So I called the smoke shop and told her she accidentally gave me a 3.5, and that’s when she let me know that oops that was her fault and she thought I meant 3.5 the whole time instead of seven. She told me if I didn’t touch it, I could bring it back for a full refund and she would be there the next day. So, the next day I go in with the jar to return it. I just couldn’t bring myself to keep it when it’s more than what I normally pay for half the amount of product. So when I get there, she says no problem and she just needs to call her boss to make sure she’s doing the refund correctly. She calls her boss to ask him the process and explain the situation, and The entire phone call, she took zero accountability to let him know this was an employee error, and she also didn’t tell him that she told me to come back for a refund. making it sound like it was my fault and I just accidentally bought the wrong thing on accident which I most certainly did not. Then they hung up and she said she’s sorry her boss said they don’t do refunds on flower no exceptions and how she thought the policy was the same at this store as her previous store. And I’m like, you’re the one who gave me the wrong information and th wrong product, and now I came all the way back here because you told me I would get a full refund. And now I’m stuck paying for this product I didn’t want, and I wasted my time doing exactly what you told me. Mind you I was standing right there during her conversation with her boss, and she did not tell him that it was her mistake And that she “thought I meant 3.5” Or that she’s the one who told me to come back for a refund. I just think at that point they should’ve taken the L And taken responsibility for the situation. It’s not as much about the pricing or whatever at the end of the day it’s about how the store handled the situation. Very disappointing experience and I won’t be back.

Derrick Davenport★★★★★

This new Bahama Mama is extravagant in terms of its interior decor, they have an extremely wide selection for all of your essential needs. Jacob behind the counter is personable and an awesome guy to work with! Come and shop

Alexis Davis★★★★★

Moe is one of the best salesman he’s literally the only person I come and see I visit the smoke shop daily. He literally always has everything I need. Please come visit Bahama mama Cypress Wood for the best prices

Randy Alaminsky★★★☆☆

Carries most of the name brand items, definitely on the higher end on prices. Not a huge selection, could benefit by stocking non-brand name items. I paid $16 for a 6" glass straw because it had Uber on it. Gas stations sell them with no name for $2. The guy working was super friendly and helpful.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Ndai Dunn

12 months ago

One of the best smoke shops I’ve ever been to in Houston literally, the only smoke shop I ever go to. Moe is one of the best sales reps literally knows his stuff . Please go see him he’ll get you anything you need.

Alisha Jessa

7 months ago

I had a pretty disappointing experience here unfortunately. I just moved to the area and I’m looking for a new smoke shop. The Bahama mama by my old place used to do specials on flower- $35 for 7gs. When I came in, I asked the young lady if they had any specials and she said no and so I asked if they had anything similar in pricing to $35 for 7 g. And she told me that the cheapest 7 g they had was $40. So I said that was fine and I purchased it and I left. When I got home and I opened the jar, it Didn’t look like 7 g, so I started looking all around the package and realized it was 3.5 g. So I called the smoke shop and told her she accidentally gave me a 3.5, and that’s when she let me know that oops that was her fault and she thought I meant 3.5 the whole time instead of seven. She told me if I didn’t touch it, I could bring it back for a full refund and she would be there the next day. So, the next day I go in with the jar to return it. I just couldn’t bring myself to keep it when it’s more than what I normally pay for half the amount of product. So when I get there, she says no problem and she just needs to call her boss to make sure she’s doing the refund correctly. She calls her boss to ask him the process and explain the situation, and The entire phone call, she took zero accountability to let him know this was an employee error, and she also didn’t tell him that she told me to come back for a refund. making it sound like it was my fault and I just accidentally bought the wrong thing on accident which I most certainly did not. Then they hung up and she said she’s sorry her boss said they don’t do refunds on flower no exceptions and how she thought the policy was the same at this store as her previous store. And I’m like, you’re the one who gave me the wrong information and th wrong product, and now I came all the way back here because you told me I would get a full refund. And now I’m stuck paying for this product I didn’t want, and I wasted my time doing exactly what you told me. Mind you I was standing right there during her conversation with her boss, and she did not tell him that it was her mistake And that she “thought I meant 3.5” Or that she’s the one who told me to come back for a refund. I just think at that point they should’ve taken the L And taken responsibility for the situation. It’s not as much about the pricing or whatever at the end of the day it’s about how the store handled the situation. Very disappointing experience and I won’t be back.

Derrick Davenport

2 years ago

This new Bahama Mama is extravagant in terms of its interior decor, they have an extremely wide selection for all of your essential needs. Jacob behind the counter is personable and an awesome guy to work with! Come and shop

Alexis Davis

12 months ago

Moe is one of the best salesman he’s literally the only person I come and see I visit the smoke shop daily. He literally always has everything I need. Please come visit Bahama mama Cypress Wood for the best prices

Randy Alaminsky

4 months ago

Carries most of the name brand items, definitely on the higher end on prices. Not a huge selection, could benefit by stocking non-brand name items. I paid $16 for a 6" glass straw because it had Uber on it. Gas stations sell them with no name for $2. The guy working was super friendly and helpful.

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