Reviews

4.3(42 reviews)
Brad Mason★★★★★

Get customer service they went above and beyond to a issue was made right super fast. Very good and reputable company.

Tim Kilpatrick★☆☆☆☆

Been waiting over a month while my package has been stuck on shipping label created, emailed support twice to receive no response. Will never order from them again

Josh★☆☆☆☆

Ordered online. Didn't receive the product. Waited an extra day; product wasn't outside my house or in the mailbox. Called usps. They said it was delivered. I tried calling Neptune imports for help/a refund, and the lady I talked to was super rude about it and didn't help me at all. Terrible customer service.

Logan Meehan★☆☆☆☆

Horrible customer service I’ll never order from them again, lost my package and it went out a week late and they just said oh well. Didn’t expedite my shipping or offer a discount or anything. Very shady and horrible customer service save your money!

SMS SMS★★★★★

Look no further! Best prices in town and great customer service. Staff is very knowledgeable and helpful. Will match or beat any price.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed

About

Service options
Delivery
Accessibility
Wheelchair accessible entrance

Reviews

Brad Mason

4 months ago

Get customer service they went above and beyond to a issue was made right super fast. Very good and reputable company.

Tim Kilpatrick

2 months ago

Been waiting over a month while my package has been stuck on shipping label created, emailed support twice to receive no response. Will never order from them again

Josh

5 months ago

Ordered online. Didn't receive the product. Waited an extra day; product wasn't outside my house or in the mailbox. Called usps. They said it was delivered. I tried calling Neptune imports for help/a refund, and the lady I talked to was super rude about it and didn't help me at all. Terrible customer service.

Logan Meehan

7 months ago

Horrible customer service I’ll never order from them again, lost my package and it went out a week late and they just said oh well. Didn’t expedite my shipping or offer a discount or anything. Very shady and horrible customer service save your money!

SMS SMS

2 years ago

Look no further! Best prices in town and great customer service. Staff is very knowledgeable and helpful. Will match or beat any price.

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