Get customer service they went above and beyond to a issue was made right super fast. Very good and reputable company.
Reviews
Been waiting over a month while my package has been stuck on shipping label created, emailed support twice to receive no response. Will never order from them again
Ordered online. Didn't receive the product. Waited an extra day; product wasn't outside my house or in the mailbox. Called usps. They said it was delivered. I tried calling Neptune imports for help/a refund, and the lady I talked to was super rude about it and didn't help me at all. Terrible customer service.
Horrible customer service I’ll never order from them again, lost my package and it went out a week late and they just said oh well. Didn’t expedite my shipping or offer a discount or anything. Very shady and horrible customer service save your money!
Look no further! Best prices in town and great customer service. Staff is very knowledgeable and helpful. Will match or beat any price.
Neptune Imports
7636 Harwin Dr. Ste 103, Houston, TX 77036




