I love vape city I visit it sometimes twice a day during the week might be three times. I love them.

I visited the Vape City store in Katy Mills. Had a horrible experience!👎 I know this is store already because I went to another location in Katy. I had a really good experience there at that store, and the prices are also great. I even actually made a note to myself to remember this store. I sent a friend. ETC! I went to Katy Mills to buy something else, but I saw you guys had a new location there. I was very excited to see that and I I rushed into the store. I was trying to explain to the lady what I was looking for, while she kept yelling from far away what? What? What? I was trying again to tell her what I wanted to buy when two guys came into the store, after me. I understand she was more interested in helping them. 😂 I wasn’t even done talking when she walk to them and help them! Ignoring me 👎👎👎 FORGET ABOUT VAPE CITY❌👎👎❌👎❌ NO MORE!❌❌❌ Nice store Nice pieces HORRIBLE CUSTOMER SERVICE👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Tyler at Vape City @ Katy Mills is a very excellent salesperson. He was very patient and very knowledgeable about the products he has available. Has a great demeanor and a welcoming presence.

I came here for the first time because I work in the mall and wanted something to smoke on the way home. Bought an 8$ preroll got in the car opened up the tube and the joint was only half full and ripped…completely unsmokeable. They didn’t give me a receipt so I can’t even try and return it. unless this gets fixed I will tell everyone i know not to come here.

Always get my vapes on break from here ,awesome selections and great customer service ,would highly recommend!!