Upon entering this store, I intended to make a purchase as usual. I politely asked if I could take a short video for a review, and the two employees informed me that videos and pictures were not allowed. I completely respected their policy and immediately put my phone away. However, after that interaction, I felt uncomfortable and as though I was being profiled for no apparent reason. Regardless of how someone may look, every paying customer deserves to be treated with basic courtesy and respect. The experience made me uncomfortable enough that I decided to leave without making a purchase. I went next door instead, where I was treated very welcomingly. Customer service and the way customers are made to feel truly matter, and unfortunately, my experience here was not a positive one.

I’ve been coming here for months and Chelsea made my night. She was so helpful and I felt comfortable asking questions. Her knowledge of the products made it even easier to find what we were looking for! We will always come back, you could get lost in there with Chelsea for hours.

From the moment I walked into Supernova Smoke Shop 2 Perrin Beitel the experience was great. The atmosphere is relaxed with cool neon decor and a comfortable lounge vibe. The selection is impressive – they have a wide range of cigars, vaping accessories and rolling papers all neatly organized. The staff are friendly and knowledgeable, they helped me find exactly what I needed and answered all my questions without pressure. The ambient lighting and music make it a pleasant place to browse, and the clean layout makes checkout a breeze. I left feeling satisfied and will definitely return.

5/5 stars – each star for customer care, product quality, atmosphere, speed, and value. I love the atmosphere at Supernova Smoke Shop #2 Perrin Beitel. The decor is modern and inviting, and the shop has a relaxed vibe that makes browsing a pleasure. Their selection of smoking accessories, rolling papers and vaping accessories is impressive, with plenty of options to choose from. The staff are friendly and knowledgeable, always ready to answer questions and offer recommendations. Overall, a great experience in a well‑designed smoke shop.

5/5 stars – each star for customer care, product quality, atmosphere, speed, and value. I love Supernova Smoke Shop 2 Perrin Beitel. The staff were friendly and knowledgeable, helped me pick out great vaping accessories and rolling papers. The product selection is top notch and everything is high quality. The atmosphere is relaxed and clean, and checkout was quick. I will definitely be back for more smoking accessories.