Reviews

4.3(134 reviews)
Jessica Beadles★★★★★

Absolutely love them! Highly recommend. Only place I get my supplies they have the best juices great prices and the staff is amazing! My girl jasmine is awesome she went above and beyond for me I’m very thankful for her kindness!

Natalie Caldwell★★★★★

I've been a customer for 5+ years. The staff are great! They are knowledgeable about the products and give excellent customer service. I won't go to any other vape store except Avail because of my experience with them. They are by far the best in town!! Maddie, Laurel and all the staff are great at what they do, you leave there satisfied! Can't say enough about Avail ❤❤😊😊

Vanessa M★★★☆☆

Better then it was in Avail. The employee said it was still owned by them. I liked it, it was expensive so be prepared! I think you need a better selection. I asked for 3 different coils and she didn't have any of the 3. I asked about juices and she explained in store it is house juices only. I think you guys need inventory and environment. It's really quiet. My husband and I whispered while we were in there. Some music, a TV something. The shop down the road is going to kill you if not. Also the tank I bought is defective where the top where you fill it keeps opening easily causing it to leak everywhere.

Thad Decker★★★★★

Super friendly and knowledgeable staff. I had a problem with my tank and the woman who helped me got it fixed and made things right. She was outstanding. In addition, she showed me some new flavors that I really liked...ending up spending more than I planned but it was worth it. Keep up the good work and thanks!

Sarah DeVault★★★★★

This place is wonderful!! This was the store that I bought my first vape from and they are above and beyond helpful and welcoming. I recently had a horrible experience when I purchased a vaporesso device from a shop in my town, Appomattox. The device was a replica of the original that I first bought from Maddie at this location and was an emergency replacement because I had damaged my original. The device NEVER worked properly and the owner of the place that I purchased it from REFUSED to replace it so when I was in Lynchburg today I stopped by to purchase another one and Maddie was working. In casual conversation I mentioned to her what had happened and she offered to do a warranty claim on the device I purchased AT A DIFFERENT STORE!!! I was blown away. I was fully prepared to just pay the price of the new one as well as stock up on salts and pods so this was a very pleasant surprise! She went above and beyond by offering to warranty the device. She could have never mentioned it and I wouldn’t have known any different and still been a happy customer. Way to go Maddie!! You are amazing! ❤️❤️

Hours and Location

Open Hours
People typically spend up to 3 hours here

About

Accessibility
Wheelchair accessible entrance
Crowd
LGBTQ+ friendly

Reviews

Jessica Beadles

3 years ago

Absolutely love them! Highly recommend. Only place I get my supplies they have the best juices great prices and the staff is amazing! My girl jasmine is awesome she went above and beyond for me I’m very thankful for her kindness!

Natalie Caldwell

6 years ago

I've been a customer for 5+ years. The staff are great! They are knowledgeable about the products and give excellent customer service. I won't go to any other vape store except Avail because of my experience with them. They are by far the best in town!! Maddie, Laurel and all the staff are great at what they do, you leave there satisfied! Can't say enough about Avail ❤❤😊😊

Vanessa M

4 years ago

Better then it was in Avail. The employee said it was still owned by them. I liked it, it was expensive so be prepared! I think you need a better selection. I asked for 3 different coils and she didn't have any of the 3. I asked about juices and she explained in store it is house juices only. I think you guys need inventory and environment. It's really quiet. My husband and I whispered while we were in there. Some music, a TV something. The shop down the road is going to kill you if not. Also the tank I bought is defective where the top where you fill it keeps opening easily causing it to leak everywhere.

Thad Decker

8 years ago

Super friendly and knowledgeable staff. I had a problem with my tank and the woman who helped me got it fixed and made things right. She was outstanding. In addition, she showed me some new flavors that I really liked...ending up spending more than I planned but it was worth it. Keep up the good work and thanks!

Sarah DeVault

3 years ago

This place is wonderful!! This was the store that I bought my first vape from and they are above and beyond helpful and welcoming. I recently had a horrible experience when I purchased a vaporesso device from a shop in my town, Appomattox. The device was a replica of the original that I first bought from Maddie at this location and was an emergency replacement because I had damaged my original. The device NEVER worked properly and the owner of the place that I purchased it from REFUSED to replace it so when I was in Lynchburg today I stopped by to purchase another one and Maddie was working. In casual conversation I mentioned to her what had happened and she offered to do a warranty claim on the device I purchased AT A DIFFERENT STORE!!! I was blown away. I was fully prepared to just pay the price of the new one as well as stock up on salts and pods so this was a very pleasant surprise! She went above and beyond by offering to warranty the device. She could have never mentioned it and I wouldn’t have known any different and still been a happy customer. Way to go Maddie!! You are amazing! ❤️❤️

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