Reviews

4.8(470 reviews)
Monty R.★★★★★

This is a great little local shop to get your vape supplies, edibles and so much else for the things you have. So much variety and pretty great prices. This place is clean and easily walkable as well. Staff were nice to boot and were knowledgeable.

Emily Martin★★★★★

LOVE THIS STORE!! The staff is so nice and accommodating, the store is clean and sleek! They have a wide variety of items to shop from and the owners are the cherry on top!! Ashley and Khalid are very sweet and caring individuals from making sure they can give freebies every Friday to the Easter egg hunt every year (I got a $50 HEMPER water pipe for FREE!!) this store is the BEST all around!!

nancy shrewsbury★☆☆☆☆

I will not go back in there again, I had my child with me and when I saw the smutt sex things where my child saw them I got her out of there fast !!! They need to put a sign up in big red letters we are a sex shop to. NO CHILDREN. Build a private room for that smutt.... I'm changing shops !!

Lisa★☆☆☆☆

I'm new to the area and have been coming here for 7 months.Overall, I hadn't had a problem until this evening with staff,Brie and Taylor working. I came into the store and there were two people in front of me which one passion was being helped at one register and the other as well. In the meantime, two more people walked into the store and got in love at the opposite register I was at.The lady in front of me was gossiping with the cashier who was using profanity rather loudly as well. The other cashier doesn't acknowledge me or the fact I'd been there first waiting for at least 7 minutes at this point.I had my disabled mother in the car waiting for me and it is clear to me at this point it is being done on purpose. So, I said to her " that was extremely unprofessional."She replied by stating that the other customers had been coming in for a long timebefore me." I said well I guess I don't need to come in here anymore and she said that's fine.There was cattiness, eye rolling and downright condescending tone and behavior. Plus, I've noticed the past couple of months that they're bud,particularly the tier 1 pricing,is wet and not properly cured correctly. This makes it weigh more on the scale too so they're overcharging for their products. One day, the employee even explained to me how moisture can be added or taken by using damp bread on another visit because I complained about how moist it was and how it wasn't burning properly.It took them a month to do "inventory and everything was done in the back so you couldn't even see the scale and what they're giving you. Kind of sketchy if you ask me. I usually don't deal with either of these girls in particular as much. Overall, Brie's response to my concern was "I'm sorry I'm not being professional enough for you ma'am. You can leave if you don't like it."I have points I'd earned from shopping there that were now taken from me and have spent hundreds of dollars there in 6 months alone. I go in there everyday and never have had a problem. So, why now? I was not rude or beligerent. I was simply expressing my concerns and wanted to be served before the people that came in after me. My mom sat in that parking lot for almost 10 minutes waiting and watching several people go in after me and leave before me. Anyway, I ended up going to the other vape shop down the road and the guy in there said that he'd been hearing a lot of bad things about them, that they're going down hill and that "they're kicking themselves in the foot." He not only has amazing customer service but he was kind, genuine and even threw in extra bud and points. He even sincerely apologized for the war I was treated at Ivy Boutique and welcomed me with a smile. I have to say that made it all the better and I will be leaving them a good review.I am usually the type to leave good reviews. I'm not a "Karen" by any means but I will be calling the manager in the morning. I grew weed in California for 10 years during the green rush out there And I've been in customer service my whole life. I've traveled all across the country and to other countries and have lived everywhere and I have NEVER encountered this kind of treatment, disregard and lack of accountability. This is an American owned local business that I was proud to support and to contribute to not because I have to but because I wanted to.At this point I will be choosing to support the local family immigrants who aren't gouging your pockets and acting like entitled, pompous little schoolgirls who act like their superior because they work at a little vape shop in the middle of who cares America when they're clearly a reflection of the ownership of this business. I see similar reviews on here to mine and it is apparent to me that it is possible when I call to speak with the manager tomorrow morning, I will be meet with the same energy as I was given by her employees. It's obvious that they have a reputation of being rude and do not care about customer service or how it affects their business. I did not even want to give it a 1 star.

James Smith★★★★★

Ive known of the store since it opened. Im a regular customer and I have to start off by saying the staff in its ENTIRETY is perfect as is. Those ladies give alot of effort every day just to say hello to everyone who comes in the door. If they aren't with a customer, then youre gonna get a hey! How are ya?! ... and I've been going for years. The problems that occur, come from entitled, upset customers who most of the time are in the wrong, but never the employees. The entire time ive been going, ive never seen an employee act unprofessional in any way, i cant say the same for some of the customers though. The employees at the rocky mount location are awesome!! They are intelligent and can teach you what you dont know about anything in the store. They aren't out to sell everything in the store, just what the customer needs or wants. They're great people and I would highly recommend anyone going! Awesome customer service, professional, quick with getting people in and out. Definitely a 5 star business!

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday9:00 AM - 9:00 PM

About

Accessibility
Wheelchair accessible entrance
Amenities
Wi Fi
Free Wi Fi

Reviews

Monty R.

8 months ago

This is a great little local shop to get your vape supplies, edibles and so much else for the things you have. So much variety and pretty great prices. This place is clean and easily walkable as well. Staff were nice to boot and were knowledgeable.

Emily Martin

a month ago

LOVE THIS STORE!! The staff is so nice and accommodating, the store is clean and sleek! They have a wide variety of items to shop from and the owners are the cherry on top!! Ashley and Khalid are very sweet and caring individuals from making sure they can give freebies every Friday to the Easter egg hunt every year (I got a $50 HEMPER water pipe for FREE!!) this store is the BEST all around!!

nancy shrewsbury

3 months ago

I will not go back in there again, I had my child with me and when I saw the smutt sex things where my child saw them I got her out of there fast !!! They need to put a sign up in big red letters we are a sex shop to. NO CHILDREN. Build a private room for that smutt.... I'm changing shops !!

Lisa

7 months ago

I'm new to the area and have been coming here for 7 months.Overall, I hadn't had a problem until this evening with staff,Brie and Taylor working. I came into the store and there were two people in front of me which one passion was being helped at one register and the other as well. In the meantime, two more people walked into the store and got in love at the opposite register I was at.The lady in front of me was gossiping with the cashier who was using profanity rather loudly as well. The other cashier doesn't acknowledge me or the fact I'd been there first waiting for at least 7 minutes at this point.I had my disabled mother in the car waiting for me and it is clear to me at this point it is being done on purpose. So, I said to her " that was extremely unprofessional."She replied by stating that the other customers had been coming in for a long timebefore me." I said well I guess I don't need to come in here anymore and she said that's fine.There was cattiness, eye rolling and downright condescending tone and behavior. Plus, I've noticed the past couple of months that they're bud,particularly the tier 1 pricing,is wet and not properly cured correctly. This makes it weigh more on the scale too so they're overcharging for their products. One day, the employee even explained to me how moisture can be added or taken by using damp bread on another visit because I complained about how moist it was and how it wasn't burning properly.It took them a month to do "inventory and everything was done in the back so you couldn't even see the scale and what they're giving you. Kind of sketchy if you ask me. I usually don't deal with either of these girls in particular as much. Overall, Brie's response to my concern was "I'm sorry I'm not being professional enough for you ma'am. You can leave if you don't like it."I have points I'd earned from shopping there that were now taken from me and have spent hundreds of dollars there in 6 months alone. I go in there everyday and never have had a problem. So, why now? I was not rude or beligerent. I was simply expressing my concerns and wanted to be served before the people that came in after me. My mom sat in that parking lot for almost 10 minutes waiting and watching several people go in after me and leave before me. Anyway, I ended up going to the other vape shop down the road and the guy in there said that he'd been hearing a lot of bad things about them, that they're going down hill and that "they're kicking themselves in the foot." He not only has amazing customer service but he was kind, genuine and even threw in extra bud and points. He even sincerely apologized for the war I was treated at Ivy Boutique and welcomed me with a smile. I have to say that made it all the better and I will be leaving them a good review.I am usually the type to leave good reviews. I'm not a "Karen" by any means but I will be calling the manager in the morning. I grew weed in California for 10 years during the green rush out there And I've been in customer service my whole life. I've traveled all across the country and to other countries and have lived everywhere and I have NEVER encountered this kind of treatment, disregard and lack of accountability. This is an American owned local business that I was proud to support and to contribute to not because I have to but because I wanted to.At this point I will be choosing to support the local family immigrants who aren't gouging your pockets and acting like entitled, pompous little schoolgirls who act like their superior because they work at a little vape shop in the middle of who cares America when they're clearly a reflection of the ownership of this business. I see similar reviews on here to mine and it is apparent to me that it is possible when I call to speak with the manager tomorrow morning, I will be meet with the same energy as I was given by her employees. It's obvious that they have a reputation of being rude and do not care about customer service or how it affects their business. I did not even want to give it a 1 star.

James Smith

6 months ago

Ive known of the store since it opened. Im a regular customer and I have to start off by saying the staff in its ENTIRETY is perfect as is. Those ladies give alot of effort every day just to say hello to everyone who comes in the door. If they aren't with a customer, then youre gonna get a hey! How are ya?! ... and I've been going for years. The problems that occur, come from entitled, upset customers who most of the time are in the wrong, but never the employees. The entire time ive been going, ive never seen an employee act unprofessional in any way, i cant say the same for some of the customers though. The employees at the rocky mount location are awesome!! They are intelligent and can teach you what you dont know about anything in the store. They aren't out to sell everything in the store, just what the customer needs or wants. They're great people and I would highly recommend anyone going! Awesome customer service, professional, quick with getting people in and out. Definitely a 5 star business!

powered byGoogle Maps