I was a regular customer here, but not anymore. I bought a product that didn’t work, and when I came back to exchange or return it, the employee refused to help. I understand checking ID is required, but I don’t understand why this employee always takes my ID from my hand to inspect it, even though I’m a regular customer. I’ve noticed other adult customers are often only asked to show their ID without handing it over. It made me feel singled out. Very disappointing customer service. I won’t be back.
Reviews
Cool shop with cool employees. I was slightly surprised by the prices in a good way— I got three vape coils, five kratom extract capsules, and two kratom extract shots for $83 and change. I’ve been in Washington for five months, and that’s pretty reasonable for the area. The kratom extract selection isn’t amazing, but they have plenty of other kratom products. Lots of vape products available for reasonable prices too. There’s also a rewards program that kicks in right away.
Man what a great place!do I know plan names no there is mariners guy love him , the one girl that works there is cool as hell and the infamous blue eyes white dragon mastermind
Stopped in from out of town and the guy behind the counter was very helpful and nice. Great experience!
Tristan and the owner are hands down the most knowledgeable customer oriented people I’ve ever come across. High end glass, amazing prices, customer incentive Programs. They have a new loyal customer in me. I used to drive to Everett for what I thought was good deals. Boy was I wrong. Thanks Tristan for the quality wrap job on my new smoking device. 😊
The Smoke Shop
11605 State Ave UNIT 104, Marysville, WA 98271





