I come to this establishment every single week to purchase my products and my husband's products, we spend quite a bit of money here every week to make sure that we'll be good for the rest of the week. And hard-working staff. However, today 8/3/2026 I went in in the morning and this is a 35-minute drive for me. So I called ahead of time to ask about the price of a couple packs of cigarettes and how much they would be together. The manager who gave me the name "Tina", refused to tell me how much the cigarettes would cost together because she kept telling me that 1 + 1 = 2 and then I needed to figure it out and that it was common sense. I was completely blown away at this Behavior, and since I was really close to the total in my bank account before going over my amount I was saving for my disabled daughter. So knowing the total was incredibly vital to me, especially if I was going to drive all the way out there on the minimal gas that I already had and then make sure that I had the correct amount allocated toward the cigarettes so that I could have the amount I needed for my 4-year-old disabled and developmentally delayed daughter. So to the manager, I'm just seeming like I'm asking a simple-minded question but really all in all I'm trying to make sure my daughter's taken care of first and foremost. Because if it was over the amount I wouldn't have driven out there in the first place. Once I arrived she continued this Behavior telling me that she just didn't understand how I couldn't figure it out and told me word for word that " I'm not your calculator". I'm so blown away at this because asking the price of two packs of cigarettes and what the total will be with them together is just a customer service question and a simple one at that. If she had just answered the question there would have been no issue whatsoever. I would have known exactly if I could have safely and securely driven out there to make my purchase and leave after that. This is the perfect way to turn customers away. This is the perfect way to make your business look awful. This is the perfect way to show that you don't understand that you have no idea who you're talking to. You never know who anybody is, I could have been a millionaire or somebody who was coming to check the store's customer service abilities. Abilities. She doesn't know that she would never know that because she treated me like the scum of the earth for asking a simple customer service question. I have put in a formal complaint in the email. When I left I asked for a business card or for a phone number of somebody above her so that I could speak with somebody and she just gave me the card with the phone number to the store so I wasn't able to call anybody or speak to anybody regardless. Just another tactic of trying to turn me away and not allow me to be the customer that I want to be and that I should be treated as. As the customer service manager of a large retailer, I know what customer service looks like, I know what GREAT customer service looks like and I know what AWFUL customer service looks like. Today she showed me what awful customer service looks like and what kind of business I don't want to be associating with. This treatment was abhorrent and disgusting. It makes absolutely no sense to me that she's a manager in any way shape or form. It seems to me as though they just didn't have anybody else and so they had to put her in that position. Sensitivity and management training is absolutely necessary in this situation, my next step is the better Business Bureau and my next step is their corporate office. All because she couldn't answer a question and then tried to humiliate me in front of the entire store. Seriously. All because of one question she couldn't answer. Horrifically disappointing.

Always polite, quick, and the drive through is open 24 hours, which is great if you want to swing through after a really late night at work 😞

Best prices most friendly people actually love coming here. Tina is my most favorite. I always remember my Order Gives my dog treats, the absolute sweetest

This place is historic! The manager, Tina is definitely an amazing person, always friendly and helpful every time I need help with anything.

I'm not smoker but once, I just ask,can you make a coffe, and Girl said, yes after I'm the full time coffe customer... About coffee, no one knows, even your first neighbor's, was shocked, when I said I do by always coffe here... Just because there is really amazed coffe machine and people, who made real good price for Respect For...!!!