4/2/2025- called Smoker friendly!. THey updated their awesome store for spring!!! Still an amazing place to get good deals for cigarettes, cigars and beers

I started going here because it's really close to my house, but after seeing their prices, I have made it a point to make this my "tobacco home", my go-to place for cigarettes. And after only two or three visits, the staff had already memorized my choices, and when they see me approaching the store, they have my purchase on the counter, waiting for me. Simply cannot say enough good things about the staff - especially Anna . . . the very definition of excellent customer service. Thanks for making it a pleasure to stop by!!!

I've shopped here weekly, for over 15 years! Ive literally spent thousands of dolllars in this place. I will never shop here again! I purchased a new juul device for $10 and it was faulty and didn't work. I went back in within an hour and asked to exchange it. The manager said she wouldn't take it back that I needed to contact juul. I said, it would be nice if you would just exchange it for another for me, since I'm such a regular customer. She was arrogant, not helpful and cost this place my business. Oh yeah...3 other people in my family are also going to a new store! She should know, as the manager, that juul can't legally mail me a replacement because we're in Arkansas. Unfortunately, for Tobacco Superstore, they put a woman that is a bit dim, in a managerial position. Her poor decision to turn me away as a faithful customer has cost them alot of money.

Went through the drive thru and the lady wouldn’t give my debit card back. When I called her out on it, she closed the window on me. So I drove around and went inside and she was very rude and kept telling me she gave it back, I told her if that was the case then I wouldn’t be in here! Long story short, I called the police and they went inside and she lied to them. Now waiting for video footage!! Never going there again!!

Been buying Kayak Fine Cut Natural for over 2 years... for the price of 21 dollars for 10 cans... last night they changed me 43 dollars for 10 cans without telling me they raised the price of a can of chew, to over 4 dollarsa can., .... Rip Off