On [date], I agreed to purchase products totaling $170. During the transaction, the manager opened an additional vape product that I never agreed to purchase. I specifically stated that I preferred a different brand and did not agree to buy the product he opened. When it came time to pay, he increased the total to $210 and insisted I purchase the additional item. When I declined and requested to proceed with the original $170 agreement, he refused to complete the sale. I believe this was unfair and unprofessional customer service and would like this incident reviewed.Also want to add,he was extremely rude and unprofessional ..and i want to write additional companie to An official website of the State of Georgia. How you know V GEORGIA ATTORNEY GENERAL'S CONSUMER PROTECTION DIVISION.
Reviews
Brodie with the funky braids has a terrible attitude and clearly didn't want an easy sale. Id reevaluate him on a customer service level, very unfriendly. Friend and I ended up going to cloud 9 (which I'd recommend instead). Would give zero stars if I could
Amazing experience at Smoke World on Edgewood. Mr. Z, the owner, is extremely knowledgeable and took the time to educate me on exactly what I needed. Super smooth, no pressure, and very welcoming. If you want quality products and real expertise, this is the spot.
Very large selection, customer service is excellent. This store does not over charge. Check them out, brand new space, right downtown
Never have what I’m looking for in stock and very unreasonable customer service. I used to refer people here, but it’s very disheartening how stern they are over an exchange for a purchase made less than 5 minutes ago. It was a $3 item Actually, it does work like that. For one, it wasn’t about the price because your prices are actually cheaper than the gas station. You did not have the product that I was looking for at all. Your associate convinced me to buy a product I did not want so I decided to check before going since I did state to the associate that I traveled from Buckhead via train to find these papers since I couldn’t find them near me. If I went to Walmart, CVS, Target, Publix, Kroger, or Walgreens, they would have refunded, exchanged, or price matched the item depending on the situation. Bottom line you lost no money, I got my lighter, and you lost my business. Greed will only take you so far.
Smoke World Co. Edgewood | CBD • Smoke & Vape |
439 Edgewood Ave SE Ste 101, Atlanta, GA 30312





