Past several times have been a 10/10. Unfortunately I did have a bit of a headache from my most recent experience. I had a defective product & unfortunately I did not know until I got home, 25 minutes away. I took more time out of my day to go back to this establishment & was met with the owner that took on the issue. From there, I explained what had happened & what troubleshooting efforts I done to resolve my issue. Unfortunately, it felt like I was being degraded & wrote off as if I didn’t know what I was doing or talking about. The first sentence that was said to me was “You need to wait & leave it plugged in longer”. Which I did before I even thought about returning the product. I stood there waiting more, watching the gentleman, go through the SAME troubleshooting steps as I was earlier. At this point, he was more concerned about his credit & the money that he lost due to the product not working. I did end up getting a new, non-defective product. What disappointed me was the lack of empathy & apology for the inconvenience. Heck, I was the one who apologized as soon as I walked in. The solution to the inconvenience was made harder than what it should’ve been, despite the gentleman’s denial.
Reviews
Jacob Littlepage
Adam Hayes
Awesome selection of vape and other needs very friendly people
I. AM. HER.
They have EVERYTHING !!! And Michelle is my favorite ! Prices are good as well
Justin
They definitely had positive vibes, friendly atmosphere
Dontray
Good service, only place I go for my vapes now! My brother goes here for his smoking supplies as well! Manny , the one who runs the place is cool guy! I recommend you try them! Best prices in town got WHATEVER you need !
Positive vibes smoke and vape shop
230 W State St, Princeton, IN 47670
Tobacco shop
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