Purchased a Hybrid pen, $14.99 cash less than a week ago. No manufacturer box, no receipt given. The uninformed clerk, only stated, "I like the hybrid too". I used the pen for maybe a couple days, until it needed charging. Plugged in for two days, checking for battery life. Nothing it still hasn't charged. I go into the store for an exchange or refund for a useless product. And all the clerk says is, "I can give you half off on another one, but not refund." OR you can go on the website.. well i didn't buy it off the web. This store hardly has any business and has the nerve to have poor customer service. I don't want to buy anything from a company that doesn't come with a box to return it. I'll make sure to get the receipt and box next time! Don't support bad business! So the response: after a week of use, I didnt even get days... its not a cigarette I smoked and brought back. The device is clearly defective and I paid 14.99 You should sell products In their original box. Just because you suggest a new charger doesn't fix the issue. I'll be posting on ever review site!! And friends too
Reviews
N Shaw
Majid Cortez
This guy is a goof. He upcharges when he feels like it when the price is stated on the wall. I was trying to get a fogger pod.. which states 15 plus tax. Dude is charging me an extra 4-5 dollars for it. Dont go to this shop
Galen Mcclinsey
Hussein was very helpful every time I’ve come in. My go to smoke shop
Joe
Great customer service and price
Nevaeh Chalk
Amazing! They always have what i need
Smokers Express stop
1799 Washtenaw Ave, Ypsilanti, MI 48197
Smoke shop





