Nice place good atmosphere good vibes. Cigars are also good. They have their own cigar roller. Highly recommend

By far the absolute best choice for hand rolled premium cigars in Rochester, NY. Their proprietary selection is outstanding and there’s something for everyone. From mild and flavored/infused cigars for the novice smoker to bold, rich & complex blends for the most discerning palate. Gary Sr. & Jr. as well as their attentive staff make you feel welcomed and at home the moment you walk through those doors.

Nice place… open… has cigars… nice chairs… but you can’t smoke inside because their vent system is down. Wasted a trip.

Having Santiago Cigar Factory at our wedding was amazing! The cigar roller was such a huge hit with all of our guests. Everyone loved watching the cigars being rolled right in front of them and getting to enjoy them fresh. It added such a fun and unique touch to our wedding, and people are still talking about it! Highly recommend if you want something memorable for your event.

OUTSTANDING CIGARS! I’m particular about my cigars but decided to try and them and we went back a few days later and will continue to go back and may even get something private labeled!! The owner is straight up and VERY knowledgeable.