My first experience in this store was extremely refreshing, and they looked out for me beyond what many would consider necessary. I paid with my card, and after six days of the charge remaining pending, it somehow canceled and charged back to my account. Since I felt like they went above and beyond normal customer service, I felt obligated to go pay back the amount of the purchase. While I was there, I went ahead and purchased another vape. I opened it the next morning, only to discover it was dead, which is understandable—not common, but understandable. So I plugged it in. From being plugged in, all it did was flash like it was an error code. I gave it several hours of trying different cords, just in case, to no avail. So then I went back to the store just to swap it out for another, and then was told it's against store policy to refund anything. I'm beyond dissatisfied. I go out of my way to do the right thing and get screwed in the end. It just goes to show, remember, no good deed goes unpunished.

6/2/25 Went into the store, bought 10 zigzag wraps pineapple. When home opened up for the packages, the raps were dry and cracking. I went back to the store to return the raps. The young guy in the store said the owner doesn't take them back when they leave the store. That's it told me to wet. Em, some people wet them. I told him I'm not doing that. I told them to keep the raps. There was 6 packages that weren't open yet. He took the 6 packages, put Em back on the shelf to. Resell to somebody else, I would never buy nothing in that store ever again. They don't stand behind what they sell never again. Will I buy there so anybody that buys any zigzag? Wraps, you better check Em in the store before you walk out. Because if you don't they won't take Em back stupid, just stupid.

This use to be one of the only vape stores I went to, but not as of tonight. I looked up the closing hours and it shows 10:30 as you can see. I pulled to the door at 9:40, watched the person working go to the back as I walked to the door, and not come back in the 5 minutes I waited. And yes, they still had the open sign on if you’re wondering. Mind you, I just needed a pod and bottle of juice after work. (I work 12 hours) I already knew exactly what I needed, no looking around. This was such a disappointment..I’ll be taking my business elsewhere from now on.

This vape shop is a complete disaster! They brazenly refuse to sell items at their listed prices, shamelessly trying to overcharge unsuspecting customers. The staff is unbelievably rude and seems to think they’re too important to help anyone. I stood there waiting while they chatted on the phone, completely ignoring the customers who actually came to spend money. To make matters worse, the music blasting in the store is not just annoying; it’s downright offensive. It feels like a bad joke that they think this is acceptable for a place of business. After nearly a decade of loyalty, my last visit was the final straw. They flat-out refused to sell me an item at the clearly marked price, and I was left feeling insulted and frustrated. The store reeks of pot, and it’s clear the employees are either stoned or just plain incompetent. I used to spend at least $100 every week here, but no more! They’ve lost not just a customer, but a long-time supporter. Trust me, save your money and go anywhere else—this place is a joke!

Good attention. For your employee is very beautiful, I recommend it.