Came in today for a cheap preroll and a 7g of cannanova flower and Tanner was the most helpful Budtender I’ve encountered. I say this after several previous encounters because the consistency shows. Every time I’m here he knows exactly what I need and how much, and even if he doesn’t he will check! I wasn’t sure what strain of flowers to get but Tanner was able to describe the aromatic notes and look of each bud as well as the specific harshness or softness of the smoke. While posting this review I mentioned a false review left against Tanner by the manager of the smoke rings down the street named Daniel Jorgenson. I used to shop at both Smoke Rings AND High Life, but after seeing how Smoke Rings operates and conducts business, I will ONLY GO TO HIGH LIFE from now on! I stand by shopping at places that make you feel welcome.

Tanner is one of the most knowledgeable individuals when it comes to the THC-A wall. Has solid recommendations and always asks you to tell him how much you enjoyed a product so that he can get you products that fit your needs the best

Best customer service I’ve seen anywhere. Good prices. The clerk Angela was extremely helpful and cheerful. Made my day

The new staff member, Tanner, is rude and unhelpful. I’ve been shopping there for 10 years ever since I could legally smoke and I’ve never been treated like I was today. I stopped in for a pack of pre-rolls as a treat for Saturday, I usually try to stop in once a week to see the staff as well. Today when I came I picked a pack of pre-rolls and pulled out my ID to show to the employee but they kept trying to take it from my hand to scan in their system. Every other time I have come in the employees types my birthday in the system but this new employee tried to lie to me and say that he legally had to scan it. I pointed out that the signage in the store said you had to present an ID but says nothing about scanning it and when I corrected him saying there’s no law about scanning IDs he told me to leave. I asked “are you serious” he said if I was going to be difficult I could leave. The audacity to lie to your customers and then kick them out for trying to protect their information is ridiculous. I know there is no law about scanning IDs because I manage a competitor nearby. Because I work in a similar environment I know the ID information is stored by the POS company and that information is later sold to anyone who wants to buy it which is why we give the customer the option of scanning their ID or not. This situation was handled poorly overall and if you see the new male presenting employee with long hair steer clear, he has no problem lying to you if it’s more convenient for him. It’s almost more troubling that the manager, Chris, encourages his employees to lie in this way. Please be careful shopping for these products and there are better stores to go to if you want to be treated with decency.

This happened over 4 years ago, and every time I go by here, I am reminded how they thought it was perfectly fine to basically STEAL from me! I found my Yelp review and thought how it may be a service to others! RIPOFF ALERT!! If you are looking to get fleeced by shady management while acquiring some shoddy equipment, then THIS IS THE PLACE FOR YOU! My sad saga of woes begins when my pal sends me there to pick up a vape unit. They did not have it, but the clerk suggested the Supra 900. He tells me it's a great deal. AFTER I pay for it, he informs me that I better check it out BEFORE I leave the store because they DO NOT ACCEPT RETURNS! He took it out of the package and tried everything but the heating element. It all looked good. Upon arriving home and trying 3 different cartridges, the unit's element did not work! I immediately called the store, but they said I would have to deal with the manufacturer. I have since attempted to call and message the manufacturer FOUR TIMES without ANY reply! Today, I called the store and spoke with the "manager" to tell her why I wouldn't be doing any more business with the shop (selling products that do not work and then sticking it to the customer to get recourse from a shady manufacturer). She then informs me that the clerk was INCORRECT because returns were possible for 5 days under certain conditions (I met that criteria). I then suggested that since the clerk had TOLD ME THE WRONG INFORMATION, she should give me a credit towards another purchase. She said that because I had missed the deadline by 2 days, she could not accept the return. ME: But the clerk gave me the WRONG INFORMATION! HER: I understand that, but rules are rules. Let's review: - on the suggestion of the clerk, I end up with a defective product - no recourse from fly-by-night manufacturer - manager acknowledges that the misinformed clerk gave me the wrong info - even though the deadline has only gone past by 2 days, refused to help me Since they have basically stolen from me, I HIGHLY SUGGEST you do not reward this sketchy establishment!