Just finished buying a new water pipe, I regret not getting the gals name but whoever the sweet, blond haired lady is she deserves recognition! She listened and helped me get exactly what I wanted, as a bonus the owner gifted me this sweet percolator accessory while I was there! Nice shop, well stocked, and superb staff!

There is nothing better in the world of commerce and business than an “old school” manager! Oh my gosh I over paid $30 (my oversight) and a simple incorrect entry on the cash register by a very helpful and resourceful young lady. The manager, Brock honestly took the time to hear me out, scroll the previous days transactions and found that error. Also by his true self returned my $30 to me. I am wowed. You can’t argue that decent human beings are still in the neighborhood. Thank you, Brock! And Madelyn lives up to her reputation per other reviews of her attention to customers. Thank you, both! sys ;)

Dom and maddies are always very friendly and courteous, quick to offer quality customer service, including but not limitid to answering questions. Friendly staff are the reason people come back.

Sam and Joe are really helpful and officiant workers no hate to them. Sam sold me some really cool pieces for a really fair price. But after using my rig for the first time I had an issue with the holes being to small and it getting clogged after one use. Although to me and Joe it seemed like a manufacturing issue because we compared it to other dab rigs from the same brand and both realized the holes on the one I bought were way too small. Joe did everything in his power to make things right by calling his higher ups but all they could offer me was 30% off..which didn’t seem fair to me since I just bought 2 new pieces from them the day before for $218 all together. Joe did end up unclogging the rig but after bringing it home and trying it again the same thing happened with it…even after adjusting the water level. which I don’t think a rig should be a one and done type of product especially for $99. All in all the workers are great and I really appreciate everything they did for me but the upper management could REALLY use some work. I paid a lot of money and for them to brush it off and offer me 30% for my faulted product I brought back the very next day WITH my receipt seems ridiculous in my eyes. In the pictures you can clearly see a brand new rig (which was a recycler) clogged by its very first dab taken out of it…please do better. I understand “all sales are final” but it’s really upsetting that now I’m stuck with a $99 paper weight and no real solution to my problem. I’d also say take your business elsewhere. I really wanted to like this shop but any other shop I’ve been to and it was a problem on there part they have helped me and exchanged products no questions asked. Here it was like bitting nails to even get the measly 30% off.

Walked into the store and was greeted happily by the gentleman at the counter. I noticed that the store was clean and the employees dressed nicely. I showed