Absolutely love this place! The staff is always welcoming, knowledgeable, and happy to help without ever making you feel pressured. They have a great selection, fair prices, and the customer service keeps me coming back. It’s easy to support a local business that genuinely cares about its customers. Highly recommend checking them out!

The customer service here sucks. The guy acted as if he didn’t really want to service me or I woke him up from a nap.

The guy I run into here, usually after 10pm, is a super chill guy, very informative and helpful with the products.

They say they're over 24/7 but they're actually not. It says if the door is locked press doorbell. I pressed the doorbell five times within 7 minutes and nobody showed. I then called to see if some one would open the door and no response. It was 12:29 am.

I'm a first time vaper and I went in during lunch-time to purchase my first vape stick. The staff was pretty helpful and hanging out vaping with their friends, but I didn't have time to make the purchase so I told them I'd be back later. I came around 6pm and I knew what I wanted from my previous consulting so I asked for the smok vape and some suggestions on the liquid. The front counter guy couldnt find my model so he told me I had to take the display model which is fine. He couldn't find the box for about 10 minutes so while I was waiting I asked to use the bathroom, but he said he'd get fired if he got caught letting customers in there. This made no sense to me as I just purchased 50$ worth of product and was being treated like somebody who wasn't going to make a purchase. All good, I left there with my ecig and no real instructions on how to use it. As soon as I got home, I opened the pack and accidentally pressed the button before any juice was in there burning my coils. Now I had a leaky ecig spewing juice all over my hands not knowing that the coils had to be kept wet for about 15min before turning on. I go the next morning to ask about the problem and the guy was more professional but not helpful at all. He explaned about the coils and I replaced the coils. I didn't want to burn out my coils again so I asked if he could spare some juice so I could presoak it before going home. I specifically said I would pay for it multiple times, but again it was against store policy to spare a few drops unless I pay for another entire bottle. I don't know what it is with this place, but I felt it was not a great place for people who are first time vapers as they aren't very helpful. My first visit was pretty good, but it kept getting worse... and my ecig still keeps leaking...