Dont go to this store unless you have no other options. Disrespectful and prices make no sense. A foger refill is somehow only 3 dollars less than buying the refill and battery together. The next size up on everything is only two more dollars and that would be great if they weren't already stupid expensive. The staff acts like you should be grateful to be in their presence, mainly the one with glasses.

Twist Menthol #1 guy: Greatly appreaciate the points change. I know who pushed for it, too. Can't remember your name, but thank you, too. I have to start using the Summer and Stage store, but I'll swing your way one day.

Shopped here probably 30 times, was ok i guess but this is my last time. Bought a new brand of vape that was recommended to me by the employee there, it immediately burnt the coil out. Took it back and the owner was texted by the employee and said too bad, your money, your business, your time mean nothing, the 30 times you've contributed to this business with no issue mean nothing, no exchanges. I get some people probably would abuse that, but come on. The employee even mentioned they've been having issues with that brand, but the owner doesn't care. He would literally rather lose a long time customer than fix the issue with one defective product. I guess business is booming so hard that making it right and doing good business is worth less than the whatever the 20 some odd dollars the junk vape cost. Never seen anything like it, oh well lesson learned, definitely just go down the street to exotics or the vape shop by Neals' bar. They take care of their customers.

I recently called to inquire about sending over free samples of a product that could be a great fit for this business. I asked to speak with a manager or product manager to make the process smooth and straightforward. Unfortunately, the employee who answered the phone seemed uninterested and was gatekeeping hard—didn’t bother to take any details or connect me with someone who could actually make a decision. Id hate to see y’all miss out on something you could genuinely want—simply because the first line of contact didn’t care enough to provide a number. Hopefully someone higher up sees this and can maybe fix it.

Its always good customer service. Today I was there and there was a guy scanning inventory and I was all in a hurry and i was like "can I checkout "? The guy scanning stuff apologized and said I could have the product I was getting for free. I felt like a jerk and grateful at the same time .. Thank you Ray .