Reviews

4.7(193 reviews)
Skylar Barrilleaux★★★★★

I love this place. I got into pipe smoking after my grandfather passed to feel close to him. They have FANTASTIC cigars and homegrown pipe tobacco. It's very flavourful without being harsh with nicotine. The staff is VERY friendly and helpful. Highly recommend this place for anyone who needs tobacco.

Brandon Estrada★★★★★

I’m always on the hunt for a cigar shop where I feel welcome to ask questions and learn more about the hobby. Great, friendly staff who are knowledgeable and helped me find exactly what I needed! Highly recommend!

Broderick Butler★★☆☆☆

My low rating is the result of a few cons that left me unsettled during my first and ONLY visit. First, it was extremely difficult to find using online directions, inside a large sprawling shopping complex on I-35, you have to head away from it going west and double back going east on Sundance (once you find it) just before the I-35 South bound feeder road. Know, I'm not directional challenged, but it took about 20 minutes to to find it and it was extremely frustrating. The next issue was the smoking lounge layout. While the lounge was public-always a plus. It was eight large black leather chairs tightly facing each other in a row of four. The con was all of them were filled w older male locals and while I get it, it didn't seem from the vibe they were welcoming to outsiders-I mean there unwelcoming glares hung in the air like thick cigar smoke. So, that was a strike against them. The whole shop layout was tight and narrow and dark and gloomy. The last con was the customer service. Full disclosure, with every new cigar B&M I visit I take pictures so as to add to any possible reviews I might post. This place was no different, but that day after taking so long to find it, I was in a hurry to check it out & maybe grab some sticks. So, again I was in a hurry and entered the humidor quickly and started snapping photos without asking permission (my mistake). A young man entered seeming preturbed by my actions and sternly asked if I needed help to which I laughed and said no. For some reason, I was so put off I decided I had seen enough for the review and quickly headed for the exit. Mine you, I have clocked that I was receiving no so friendly stares from the moment I entered. They seemed immediately uncomfortable with my presence in the space and it was very palpable, so much so, I dismissed it in the moment, but seared into my mind they didn't care for my business, and I GOT the messsage. Outside of not feeling welcomed I won't bash them. To be clear, they had a large inventory of quality cigars with a good price range. But, to me the whole vibe was wrong for me as a new customer. Full disclosure, I have made 2-3 subsequent return visits with no photo taking, giving myself time so as to not be in a rush, but I get the exact same treatment. A brown haired young man attempts to assist me each time, no other staff, who I seen response more pleasantly than my sales assistant and it reinforced it was just a bad first visit, but it was their response to me, who did purchased cigars of all of these visits. But, each time the same clerk approached me with very hostile energy, which conveyed it was not his priority to assist, but hurry me along. So, I can't wholly recommend it as a cigar lounge. But, I don't want to dictate to others a viable location to purchase cigars. But, it should suffice in purchasing your cigars and wishing to smoke them elsewhere, I think PW will suffice. Again, outside of just not feeling welcomed and the confined layout, there was nothing wrong with the cigars. I would just recommend traveling a few miles further north up I-35 to Zodi'X Cigars in Georgetown or Habana House (North) in Cedar Park or Smoker's Abbey. You can read my visits to the first two in my reviews and a friend says Smoker's Abbey is top shelf.

Alyssa Chávez★★★★★

I was really impressed with how organized the humidor is and how well laid out the shop feels. The indoor and outdoor seating is comfortable, and the staff was friendly and helpful without being pushy. Overall, it’s a great shop with a solid selection and fair prices.

Yolanda★★★★★

The staff was very knowledgeable and I was able to find my go to plus got one to try too. Definitely recommend if you are looking for a great selection of cigars!

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
SaturdayClosed
SundayClosed

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Skylar Barrilleaux

2 months ago

I love this place. I got into pipe smoking after my grandfather passed to feel close to him. They have FANTASTIC cigars and homegrown pipe tobacco. It's very flavourful without being harsh with nicotine. The staff is VERY friendly and helpful. Highly recommend this place for anyone who needs tobacco.

Brandon Estrada

9 months ago

I’m always on the hunt for a cigar shop where I feel welcome to ask questions and learn more about the hobby. Great, friendly staff who are knowledgeable and helped me find exactly what I needed! Highly recommend!

Broderick Butler

5 years ago

My low rating is the result of a few cons that left me unsettled during my first and ONLY visit. First, it was extremely difficult to find using online directions, inside a large sprawling shopping complex on I-35, you have to head away from it going west and double back going east on Sundance (once you find it) just before the I-35 South bound feeder road. Know, I'm not directional challenged, but it took about 20 minutes to to find it and it was extremely frustrating. The next issue was the smoking lounge layout. While the lounge was public-always a plus. It was eight large black leather chairs tightly facing each other in a row of four. The con was all of them were filled w older male locals and while I get it, it didn't seem from the vibe they were welcoming to outsiders-I mean there unwelcoming glares hung in the air like thick cigar smoke. So, that was a strike against them. The whole shop layout was tight and narrow and dark and gloomy. The last con was the customer service. Full disclosure, with every new cigar B&M I visit I take pictures so as to add to any possible reviews I might post. This place was no different, but that day after taking so long to find it, I was in a hurry to check it out & maybe grab some sticks. So, again I was in a hurry and entered the humidor quickly and started snapping photos without asking permission (my mistake). A young man entered seeming preturbed by my actions and sternly asked if I needed help to which I laughed and said no. For some reason, I was so put off I decided I had seen enough for the review and quickly headed for the exit. Mine you, I have clocked that I was receiving no so friendly stares from the moment I entered. They seemed immediately uncomfortable with my presence in the space and it was very palpable, so much so, I dismissed it in the moment, but seared into my mind they didn't care for my business, and I GOT the messsage. Outside of not feeling welcomed I won't bash them. To be clear, they had a large inventory of quality cigars with a good price range. But, to me the whole vibe was wrong for me as a new customer. Full disclosure, I have made 2-3 subsequent return visits with no photo taking, giving myself time so as to not be in a rush, but I get the exact same treatment. A brown haired young man attempts to assist me each time, no other staff, who I seen response more pleasantly than my sales assistant and it reinforced it was just a bad first visit, but it was their response to me, who did purchased cigars of all of these visits. But, each time the same clerk approached me with very hostile energy, which conveyed it was not his priority to assist, but hurry me along. So, I can't wholly recommend it as a cigar lounge. But, I don't want to dictate to others a viable location to purchase cigars. But, it should suffice in purchasing your cigars and wishing to smoke them elsewhere, I think PW will suffice. Again, outside of just not feeling welcomed and the confined layout, there was nothing wrong with the cigars. I would just recommend traveling a few miles further north up I-35 to Zodi'X Cigars in Georgetown or Habana House (North) in Cedar Park or Smoker's Abbey. You can read my visits to the first two in my reviews and a friend says Smoker's Abbey is top shelf.

Alyssa Chávez

9 months ago

I was really impressed with how organized the humidor is and how well laid out the shop feels. The indoor and outdoor seating is comfortable, and the staff was friendly and helpful without being pushy. Overall, it’s a great shop with a solid selection and fair prices.

Yolanda

9 months ago

The staff was very knowledgeable and I was able to find my go to plus got one to try too. Definitely recommend if you are looking for a great selection of cigars!

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