Couldn’t have been happier with these guys. Shoutout to David! And shout out to Erick! And shoutout to the amazing and beautiful woman who I spoke with on the phone that I didn’t get her name! I paid 60 bucks (with a $10 tip included) to have two vapes delivered right to my front door. I placed my order at 2:10PM and it was delivered at 2:40PM. INCREDIBLE! Boss is amazing, products are amazing, pricing is amazing. THANK YOU HAPPY CLOUDS!

Yesterday I stopped into Happy Clouds Smoke Shop and had a conversation with an employee about a product I was interested in. After deciding to try it, the employee pointed out that buying the bottle of 10 was a better value than the 4-pack we had been discussing. I appreciated him taking the time to save me some money, so I went with the bottle. Later that day, I realized the bottle I purchased was not the same strength as the product we discussed. Not even close. The difference was so extreme the product was basically unusable for what I needed. I returned today with the bottle still completely unopened. I was not asking for a refund. I simply asked if they would exchange it for the correct strength, and I was fully willing to pay any price difference. Instead, I was met with a complete lack of concern or customer service. I understand policies about opened products. I understand not offering refunds. But if your employees are going to recommend products and guide customers toward a purchase, they should at least understand what they’re selling and not mislead people into buying something entirely different from what was discussed. What’s especially disappointing is that my new office is nearby, and I likely would have become a regular customer spending money there several times a week. That won’t be happening now. To show this wasn’t about trying to get money back, I threw the unopened bottle in the trash in front of the employee before leaving. On my way out, I watched him pull it back out of the trash, presumably to put it back on the shelf. I should have read the reviews about customer service. Take your business somewhere that actually values its customers and trains its employees properly.

I’ve been in to this location a few times and every time Christian is always so friendly and helpful. He never makes you feel rushed if you ask a lot of questions. Love the products he recommends. Overall definitely will be returning.

Staff is usually very friendly. Quality is one of the best in the area however lately they’ve had this guy Christian there and it’s almost like he doesn't want to be there. I kid you not every interaction is like I’m making him do something he dosent want to do. I seen on social media that the ban had a temporary lift and Flower was available again so I decided to stop in and restock. I walk in, doesn’t even look up to say hi or anything. I walk to the counter ask if they had 8ths available. Still doesn’t look up or even respond to me. I noticed he was counting some jars so I wait till he’s done to ask again and is just short and cold with me. I pay for my stuff completely ignores me. I will not be returning to this location which is frustrating because it’s literally 5 minutes away from my house and Now I either need to drive further down south to visit a different location or just take my business elsewhere. I gave two stars because I have been attended by David, DMT, a Hispanic lady who fills in every once in awhile (I’m sorry I always forget her name) and literally everyone else that fills in and they are so friendly! Their customer service is top tier so it’s very disappointing when it’s not the same encounter with this dude who now happens to be there all the time.

Happy Clouds has a friendly atmosphere and a great variety of products. The team is always willing to answer questions and offer recommendations. Consistently great service.