I called the store around 8:00 a.m., and my call was answered by a woman named Alex. From the moment she picked up the phone, she was incredibly friendly, professional, and genuinely eager to help. I was looking for a product that I haven’t been able to find anywhere in San Antonio. Instead of simply telling me they didn’t have it or suggesting I look somewhere else, Alex went above and beyond. She took the time to ask questions, figure out exactly what I was looking for, and even took down my contact information so she could actively work on getting the product for me to pick up later. It’s rare to come across someone who truly cares about providing exceptional customer service, but Alex exceeded every expectation. She made me feel valued as a customer and didn’t end the conversation until she was sure all of my questions had been answered and I was completely satisfied. Employees like Alex are the reason customers keep coming back. Her professionalism, kindness, and dedication deserve to be recognized. She is an outstanding representative of your company and is absolutely the kind of employee who deserves a raise. Thank you, Alex, for providing one of the best customer service experiences I’ve ever had.

Devon helped me out and was really sweet! He answered all my questions and gave great recommendations! Environment was clean and easy to find things!

Alexis provided exceptional customer service. She was kind , I will definitely be coming back!

Employees are always welcoming, and very knowledgeable when it comes to product and THC laws. I’ve been a loyal customer for years, bought many different products, and have been happy with everything every time!

Alex was awesome got me what i needed.was very welcoming and had tons of knowledge ..im satisfied and will be back...