I've been coming here for years. Ive always been treated with the best customer service and professionalism. Over the years ive developed friendships with the owners of this store and all the employees that work here, they are all hands down extremely loyal people to work with and to do business with. They also have another location called VIP smokeshop I highly recommend this place as well. These guys are the OGs of the smokeshop/vape stores in Utah. Highly recommended.
Reviews
Great glass collection, especially accessory's, terp slurpers, ash catchers, bangers, bowls, your new favorite glass piece. Was helped out by Cee (See), sorry brother should have asked for spelling but the dude was very kind, we shared stories and I left with a new friend and my current Glass Shop
As I sit here in front of X-Land for the second time in the last week 20+ minutes after opening there is no associate in sight, with a lock on the door. If you are going to own/run a business, punctuation is key. How do you except to keep customers when you can’t be on time for them, not to mention the last Saturday I came in an associate was leaving at 11pm when the building, google and other employees have stated closing time is at 12, midnight.
Yea. I think I'm done coming here anymore. Idk what happened in the past year, but the people who work here have been so incredibly rude lately. They always act put out, roll their eyes, and inconvenienced, which I could understand if I was being demanding or something, but it'll be over something so small like asking the price on an item that doesn't have a tag, or today biting my mom's head off when she was asking for some of tar blockers. A lot of this I used to chalk up to them being from another culture, like other countries handle customer service differently, and what can seem cold/indifferent isnt anything malicious, or simply maybe they were just having a bad day, but damn they really proved me wrong on that front, and act like they are doing YOU a favor by being in there store. So after spending hundreds, maybe thousands at this point in their store over the past few years as a regular, and trying to give them the benefit of the doubt multiple times, I think I'm good, especially when I can just order from online and save myself the drive and inconvenience. Personally I'd recommend anyone to just go somewhere else, there are cheaper options out there, especially on the Internet, and seeing how much they upcharge the customer, or reading other reviews make the same complaints, it personally seems like a waste of time. Selling a small bag of imported chips for almost ten dollars, or a box of filters for 5, when I can get them for a dollar and some change elsewhere is ridiculous anyway.
Huge selection, Abe helped me and I found him knowledgeable and friendly but not pushy. I don’t know where the bad reviews came from but I had a nice experience, just because someone is soft spoken isn’t the same as rude. I will definitely come back. Thanks again!
X-Land Vape/Smokeshop
2629 W 7800 S suite B, West Jordan, UT 84088





