Don't buy vapes from the new store called City Cloud. Bought two vapes 3 days ago, and they both stopped working after several hits. I wasn't able to return to the store until today. They argued that they were half empty and didn't want to exchange. Collective smoke replaced one for me, no questions asked. I didn't smoke half because they tasted like burnt plastic. I told them to open another box to look and compare. They looked the same, so his remedy for the issue was to give me one for free. I live right up the street and would have been a return customer, but I'm not interested in getting ripped off anymore than I already have. (UPDATE) I have since looked up the products website, and these are definitely fake. Show some integrity and make right this wrong City Cloud! (Final Update) My bank refunded the money. Thanks for nothing City Cloud.
Reviews
Jacob Powers
Walter Sutton
It is a great place and the employees are very excited and they now there stiff
James D
Helpful staff but totally bunk edibles. Ate a pack of trolli gummies that I’ve had before, direct from the maker, and hardly felt a thing.
Aquarius
Prices are over price don't buy from New York I'm in VA and I know what overpriced is old management was way better
Karina Reyes
Amazing I always find what I need and they have variety
Collective Smoke
317 N 2nd St, Richmond, VA 23219
Tobacco shop
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