Same thing that has happened to other people. John sold us fake labubus and was very aware of it. When confronted about selling us counterfeit items and asking for a refund, he refused with a smirk on his face. We hadn’t even left the store yet, hadn’t touched the items/unboxed them. We did our research in store after becoming suspicious and confirmed they were counterfeit. Refunds were all around refused. To put the icing on the cake.. Right after their scheme of selling all these fake labubus, they’re now having a raffle and in order to enter you must leave them a positive review. Really seems like they’re trying to cover up what they’re STILL doing. Since refunds were refused, I opened them to provide photos.
Reviews
John sincerely cares about his customers and people in general . He took the time to fully explain one of his products and answered all my questions. So appreciated! Thankyou, John, for being such an upstanding, caring human being in these questionable times. Added note- 6/2/26 - John, your kindness is to the moon & back - Thankyou-
“This is by far the best smoke shop in the area. The fact that it is locally owned and operated really sets it apart, as you can tell the owner takes pride in their business. The staff is always welcoming, professional, and extremely knowledgeable, making every visit a great experience. They go above and beyond to answer questions and ensure you find exactly what you’re looking for. Excellent selection, fair prices, and outstanding customer service make this shop a standout in the community.”
Down to earth, genuinely helpful, and not as expensive as some of the others like tobacco hut etc. In fact, I gladly drive by two other smoke shops to get to this one. Lets just say...I dont always smoke up, but when I do...this is one of the best spots in the Winchester area. ✌️ 😘
Definitely the best head shop in Winchester and it's still new so that's a plus. Good prices but would like to see them stick with the Tsunami type quality they have and get rid of the cheap stuff. There are plenty of Huts around that sells the same cheap glass. But they do have the best prices on the cheap glass. I'd really like to see this place go more moderate to high end because there are absolutely none around unless you want to go to Charlie's in Charles Town. I've personally been to hundreds of head shops and I like this shop and it's got a lot of potential. Update. A lot more selection. Much more. It's nice to see new products, even if they are more novelty than useful. They make great gifts for like minded individuals. Good Tsumani glass pieces, not so much the larger pieces but the smaller pieces have risen. Being a former glass distributor I know a lot of that is coming from the manufacturer. I'd like to see the butane prices cheaper. But to be fair, everybody charges astronomical prices on butane.
Smoke Up
2231 Valley Ave, Winchester, VA 22601





