I’ve bought two electric coal burners for $50 and hukkah flavor $45 but both products were faulty and duplicate. The coal burners are useless they were broken it didn’t even start and the hukkah flavor was also smelling bad and it was fake. when I raised the issue with staff first they were speechless. then they started blaming on the origin country of products etc, even I tried talking to the owner but he was same. I’ve been there regular customer since two years but now the staff working there are so rude and their behavior towards the customers is unacceptable,unprofessional. I will never ever visit or recommend this place.
Reviews
This shop is wonderful! They always have what I want in stock and the prices are great!! The employees are very kind and helpful as well! Would highly recommend.
As the name says I cloud smoke it gives you the vibe vault full of smoke products with safely stored Good variety of tobacco products and smoke products available The variety of vapors and juice products are amazing A great collection of cigars Varieties of cigarette available the another excellent thing in the store is the glass product section it is really amazing aromatic spray sticks and concentrated spray room fresheners are also available They even sell the CBD kratom delta 8 and other products also Best sheesha (Hookah) / flavors sold here they do have variety of designs available i have uploaded photos of that below The most beautiful thing in the store is the service of staff / owner and they are very friendly helpful and kind there is always good vibes from them I have been coming here for a couple of time they take care of everything what you needed it might be your requirements or requests they will definitely fulfill it Need not to worry about the price here The store is premium one and at the same time every items will be very much reasonable and lower priced Ambiance:-9 Varieties of products:- 9 Quality of service: 10 Product quality:-10 Overall : 9.5
Extremely disappointed with my experience here. I purchased a vape that was completely faulty straight out of the box — it simply didn’t work. When I returned to the store, the staff were dismissive and offered no real solution, no refund, and no exchange. Selling defective vapes is bad enough, but refusing to take responsibility is even worse. The device wouldn’t even charge properly and felt like a cheap knockoff. This shop clearly does not care about customer safety or satisfaction. I would strongly warn anyone shop hear.
Worst experience with a recent purchase. The product was defective, and when I contacted the owner to discuss the issue, he failed to respond or provide any assistance. His lack of professionalism and responsibility toward customer concerns is very disappointing.
iCloud Smoke & Vape | Exotic Snacks
6526 Lincoln Ave, Lincolnwood, IL 60712





