A very nice girl helps me pick out a battery earlier today. Unfortunately she sold me the wrong kind as I was clueless to what I needed for my cartridge. I tried to take it back 2 hours later and the rude gentleman who has no sales skills or personality is very short. Said there are no refunds and sorry about my luck even though I was sold the wrong item by the store employee. I've spent hundreds in this place but I will definitely be going out of my way to spread the word on their shady and immoral business practices. Stay away. They are crooks that mislead uninformed consumers to gain any dollar they can.

One of the best smoke shops we've had the pleasure to visit. The woman working the store when I arrived Ms. B. was super friendly and seemed to enjoy her job. And the younger gentleman who took her place Nate. Was especially helpful when I had a hundred questions about devices and accessories. Thanks for your hospitality and for sharing a wealth of knowledge, it was a learning experience. I will be coming back anytime I'm needing one of your many products.

I was excited about coming here for their cigar room. And then I saw a Trump flag on their wall.

The staff is very kind & helpful. The products are of good quality & reasonably priced. Shelby is fantastic, as well as the store manager, and the sweet corgi who loves to say Hi! The whole of experiences I've had here are great. Once, they even completely replace a defective product, but I've been in several times, before & after, and that was the only defective product I've received. Great store!

The price gouging is out of control at this place. Almost everything is 2-3 times the actual price. If you care about your money, never ever shop here. They are the only place downtown that sells tobacco and other vape/kratom smoking supplies and materials and that stay open relatively late, so they take advantage of that by blowing the price up to sometimes triple the amount. When I asked why, the “owner” said they pay an “entertainment zone tax”😂 I have a business in the same area but on a busy street and trust me, Louisville doesn’t have an “entertainment zone tax”. My advice would be to take the extra couple of minutes and look for any place to buy your products other than here.