Reviews

4.4(102 reviews)
George Gomez★★★★★

A place where you will get the best customer service , they have good hookah selection and water pipes'' for descent prices. good selection on E juices *I will recomend this place 😁

Mukarram Shahzad★☆☆☆☆

First few times I got some Lost Mary vapes from them, they were good. Lasted a while. Last 3 purchases, they have burned out within 5-6 days of light use. To give you an idea of my type of use, I usually make those devices last a month or month and half. They don't have any sort of refund or replacement policy, the guy up front said they only do it if it fails during testing when you purchase....of course its gonna work when its new..... I thought I had found a nice vape shop, but they seem to have lowered quality to same as most of the other vape shops around here.

Suman Rauf★☆☆☆☆

Never open on time & they never answers calls. I went here 6-7 times during different times never open

Gbaby★★★★★

I’ve had an outstanding experience with Pro-Vape City, especially regarding their assistance in helping me find high-quality products. Their support with sourcing vape products and cigarettes has been exceptional. The staff demonstrates a strong sense of loyalty and commitment to providing quality products, which has greatly enhanced my shopping experience. What truly stands out is the friendship and connection I've felt through my interactions with their team. Their friendly approach and dedication to customer satisfaction make every visit a positive one. Overall, I’d rate my experience with Provo City as 5-star. The excellent staff and their unwavering support have truly made a difference. Highly recommended!

Jason★☆☆☆☆

This store is almost never open on time. 9-11 am you have about a 25% chance of someone being there. They open at 9. Out of the five times that I've been to the store before noon I've only shopped here maybe once or twice. Not to mention the few times I've shopped here, I come in to buy 1 thing, and the guy at the counter tries to push 5 different things on me. The tobacco hut on Centerville road is 5 minutes away and I've switched to them. Much more consistent and chill Edit: I find it hilarious how they just assumed what day I came by when I never specified

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 10:00 PM
Tuesday9:00 AM - 10:00 PM
Wednesday9:00 AM - 10:00 PM
Thursday9:00 AM - 10:00 PM
Friday9:00 AM - 10:00 PM
Saturday9:00 AM - 10:00 PM
Sunday10:00 AM - 9:00 PM

About

Accessibility
Wheelchair accessible entrance
Amenities
Wi Fi
Free Wi Fi

Reviews

George Gomez

5 years ago

A place where you will get the best customer service , they have good hookah selection and water pipes'' for descent prices. good selection on E juices *I will recomend this place 😁

Mukarram Shahzad

a year ago

First few times I got some Lost Mary vapes from them, they were good. Lasted a while. Last 3 purchases, they have burned out within 5-6 days of light use. To give you an idea of my type of use, I usually make those devices last a month or month and half. They don't have any sort of refund or replacement policy, the guy up front said they only do it if it fails during testing when you purchase....of course its gonna work when its new..... I thought I had found a nice vape shop, but they seem to have lowered quality to same as most of the other vape shops around here.

Suman Rauf

4 months ago

Never open on time & they never answers calls. I went here 6-7 times during different times never open

Gbaby

a year ago

I’ve had an outstanding experience with Pro-Vape City, especially regarding their assistance in helping me find high-quality products. Their support with sourcing vape products and cigarettes has been exceptional. The staff demonstrates a strong sense of loyalty and commitment to providing quality products, which has greatly enhanced my shopping experience. What truly stands out is the friendship and connection I've felt through my interactions with their team. Their friendly approach and dedication to customer satisfaction make every visit a positive one. Overall, I’d rate my experience with Provo City as 5-star. The excellent staff and their unwavering support have truly made a difference. Highly recommended!

Jason

a year ago

This store is almost never open on time. 9-11 am you have about a 25% chance of someone being there. They open at 9. Out of the five times that I've been to the store before noon I've only shopped here maybe once or twice. Not to mention the few times I've shopped here, I come in to buy 1 thing, and the guy at the counter tries to push 5 different things on me. The tobacco hut on Centerville road is 5 minutes away and I've switched to them. Much more consistent and chill Edit: I find it hilarious how they just assumed what day I came by when I never specified

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