Great guys knowledgeable and cool. I will definitely be back and tell everyone about the great service!
Reviews
Lou is kind, friendly, and professional. He keeps his beautiful shop stocked well and he has incredible customer Service skills. With his guidance, I was able to grab the perfect gift for my little brother. Thank you Lou!!!
worker named lou is very polite and has manners,pretty good store,i will always go there and buy my stuff.
I came by and Craig is very helpful and really knows his stuff he helped me find what I like and really made the whole experience easy
I went in a few times because of the convenient location. I just can’t support this business. Customer service and product knowledge doesn’t exist. Any question I had about products was answered with “I don’t know”. He wouldn’t even READ product description or info on items behind the counter. I asked to see an item closer…so I could determine if it was what I wanted to purchase. Nope. He wouldn’t do that either. And this request caused the staff member to set off the store alarm, loudly blaring. I’ve been in customer service for 35 years and understand how some customers can be difficult or have an attitude because of a bad day. My daily goal is to share smiles. I tried to smile, be calm, be respectful. It wasn’t worth any confrontation to me so I did leave. I am ashamed of the downfall of respect and service. Please do better.
Smokebreak Avalon
15265 E Colonial Dr, Orlando, FL 32826





