1-Star Review This was the third time I purchased a defective product from this smoke shop, and unfortunately it will be my last. The most recent item I bought would not charge at all, making it completely unusable. When I returned to the store for assistance, Sara told me that nothing could be done because it had been 16 days since the purchase, even though I had just explained that I purchased it 15 days earlier. What is most disappointing is that this is not an isolated incident. This is the third defective product I have received from this store. At this point, it feels like there is very little quality control over the products being sold. I understand that stores have policies, but when a customer repeatedly receives defective merchandise, I would expect some effort to help resolve the situation. Instead, I was left with a product that never worked and no solution. I cannot recommend this shop based on my experience and will be taking my business elsewhere.
Reviews
Gerardo Labra
Danielle Robinson-Grey
Denay was extremely helpful. She was very patient with my husband and I. This will be our main spot. 🤘
Vee Dayy
Large selection of products. Super friendly associates. Fair pricing. I get all my items here. Highly recommend.
Charley Brown
Great deals and prices. Can’t beat it.
Mike Goldgisser
Outstanding customer service! The team here is incredibly friendly, professional, and always willing to go the extra mile to ensure a positive experience. Every interaction was pleasant, and I felt genuinely valued as a customer. It’s rare to find such attentive and kind staff. Highly recommend this place for anyone looking for top-notch service and a welcoming atmosphere!
Smoke Valley Smoke Shop
1909 N Pine Island Rd, Plantation, FL 33322
Tobacco shop
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