Reviews

4.2(78 reviews)
Patricia Wilson★★★★★

I stopped in today to pick up Vuse Cartridges. My friend drives from Beverly to buy her tobacco and rolling tubes here. This store has the best prices locally for those items. They offer a huge selection of pipes, cigars, humidors and everything smoking related!

Paul Mears★★★★★

Total Tobacco is the best cigar shop in the area. They have a large variety of fresh cigars including an impressive collection of small cigars you can not find anywhere is in the area. Also, they have the best prices and courtious service.

Teo★★★★★

Great service and fair prices always honest 🤝

Mass. Worker★☆☆☆☆

Just left after making my first and last purchase with a bad taste in my mouth. The only reason why my review says 1/5 stars is because I cannot select 0/5 stars. First, I ask if the bowl packs for water pipes that i was pointing to are 14mm...a standard question. Cashier has no idea. Ok, fine, not the end of the world. I select a water pipe to buy. Cashier then slams it into register during checkout. It appeared to not have any cracks so i say i guess its still ok to proceed with the transaction. ..I get to my car and realize the extra, specialty bowl pack (that she picked out after bringing my pipe to the counter) is a 18mm when i need 14mm. I go back in before leaving The parking lot to ask if I can replace the extra bowl pack she gave me (since the pipe is useless to me without the specialty type of bowl i asked for) But now I can't just exchange it... She then makes me pay more money to get the appropriate sized bowlpack that was nearly identical. ...granted it was only a dollar or two more so it wasn't the end of the world and i might seem petty here. But the the complete lack of knowledge, competence, and customer service REALLY annoyed me. I asked that since she hit the pipe against the register, and most likely weakened the glass somewhere on it and since she was the one who selected the extra bowl pack that was the wrong size, if we could just forget the dollar or two more. but no. she made me go back out to my car to get my wallet so i could finacially fix her mistake. Will not be returning which is a shame because the location is great for me. but I'd rather drive a bit further and cross the median going the opposite way i typically would in order to get to City Smoke Shop. Also very pricey. rant over. 0/5

Sam O★★★★★

The guy who is always there is a gentleman with nothing but kind words to offer. The store is immaculate, very clean, and very well organized. The prices for the items sold there are within good range. I would absolutely recommend this store for all your needs! I even won a few times on lottery tickets and I never play! Very lucky store and a very nice guy.

Hours and Location

Open Hours
People typically spend up to 3 hours here
Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

About

Accessibility
Wheelchair accessible entrance
Payments
Credit cards
Debit cards
NFC mobile payments

Reviews

Patricia Wilson

4 years ago

I stopped in today to pick up Vuse Cartridges. My friend drives from Beverly to buy her tobacco and rolling tubes here. This store has the best prices locally for those items. They offer a huge selection of pipes, cigars, humidors and everything smoking related!

Paul Mears

2 years ago

Total Tobacco is the best cigar shop in the area. They have a large variety of fresh cigars including an impressive collection of small cigars you can not find anywhere is in the area. Also, they have the best prices and courtious service.

Teo

6 months ago

Great service and fair prices always honest 🤝

Mass. Worker

2 years ago

Just left after making my first and last purchase with a bad taste in my mouth. The only reason why my review says 1/5 stars is because I cannot select 0/5 stars. First, I ask if the bowl packs for water pipes that i was pointing to are 14mm...a standard question. Cashier has no idea. Ok, fine, not the end of the world. I select a water pipe to buy. Cashier then slams it into register during checkout. It appeared to not have any cracks so i say i guess its still ok to proceed with the transaction. ..I get to my car and realize the extra, specialty bowl pack (that she picked out after bringing my pipe to the counter) is a 18mm when i need 14mm. I go back in before leaving The parking lot to ask if I can replace the extra bowl pack she gave me (since the pipe is useless to me without the specialty type of bowl i asked for) But now I can't just exchange it... She then makes me pay more money to get the appropriate sized bowlpack that was nearly identical. ...granted it was only a dollar or two more so it wasn't the end of the world and i might seem petty here. But the the complete lack of knowledge, competence, and customer service REALLY annoyed me. I asked that since she hit the pipe against the register, and most likely weakened the glass somewhere on it and since she was the one who selected the extra bowl pack that was the wrong size, if we could just forget the dollar or two more. but no. she made me go back out to my car to get my wallet so i could finacially fix her mistake. Will not be returning which is a shame because the location is great for me. but I'd rather drive a bit further and cross the median going the opposite way i typically would in order to get to City Smoke Shop. Also very pricey. rant over. 0/5

Sam O

10 years ago

The guy who is always there is a gentleman with nothing but kind words to offer. The store is immaculate, very clean, and very well organized. The prices for the items sold there are within good range. I would absolutely recommend this store for all your needs! I even won a few times on lottery tickets and I never play! Very lucky store and a very nice guy.

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